Refund policy

Return Policy

All sales are final. We do not accept returns due to a change of mind, sizing issues, or any other reason.

Exceptions for Damaged or Incorrect Items: If your item arrives damaged or if there is an inaccuracy with your order (wrong item, missing parts, etc.), we may, at our sole discretion, replace the item or issue a refund.

To be eligible for consideration:

• You must notify us within 7 days of receiving your package.
• Please take clear photos and/or videos of the package, the shipping label, and the damaged or incorrect item immediately upon receipt.
• Contact us at info@tonydotson.com with your order number and the supporting photos/videos.

We will review your request and supporting evidence. If approved, we will arrange for a replacement or refund using the original payment method. Refunds will be processed within 5–7 business days after approval.

Important Notes:

• We strongly recommend recording a short unboxing video or taking multiple photos as soon as your package arrives. This helps us resolve any issues quickly and fairly.
• All refunds and replacements are at our sole discretion.
• Items must be returned in their original condition (if a return is required for replacement).
• Shipping costs are non-refundable.

If you have any questions about your order, please reach out to us before purchasing so we can assist you.

Thank you for shopping with Tony Dotson!